Shopping Guide & FAQ


  1. GST

All stated items are inclusive of Singapore’s 7% GST/VAT.

  1. 商品をカートに追加

Datsumo Labo E+Shopでは会員登録せずに商品をご購入いただけますが、ホームエディションのレンタル購入は会員登録が必須となります。


  1. Check your cart & cart contents

画面右横にある白いボタンをクリックすることで、カート内を確認することができます。 カート内の商品と商品代金にお間違いがないかご確認お願いいたします。「お買い物を続ける」をクリックすることでE+shop内でのお買い物を引き続きお楽しみいただけます。「お支払い」よりお会計に進むことができます。


  1. At checkout page


クーポンコードをお持ちの方は、プライバシーポリシーと利用規約にご同意の上で配送先と支払い情報をご記載ください。 privacy policy よび terms of use.


  1. Regarding orders


  1. Order Status

You can check your order status こちら より注文状況をご確認いただけます。アカウントをお持ちのお客様はログイン後「注文履歴」タブよりご確認ください。

Shopping Cart / Order Limit




Payment & Promo Codes

Datsumo Labo E+Shop currently accepts credit card payments (Visa/Master) using Stripe and Paypal or Paypal payments using Paypal account.

If you are facing problems with your payment, please contact us via whatsapp or email.

Promo and discount codes can be applied at the checkout page.

Click on the “Have a coupon?” button and a drop-down will appear for you to insert the coupon code.

Please ensure that your discount code meets all the conditions required (code expiry, min spend, applicable products)

Discount codes cannot be applied after a payment has been made, and strictly no cashback/reimbursements will be made for the discount portion. We seek your kind understanding on this matter.

Shipment & Delivery

Shipping is free within Singapore unless stated otherwise.

Datsumo Labo uses Ninjavan or Singpost for our deliveries with a tracking number, which will be updated to users once it is shipped out. If you have any shipping preference or requests, please let us know via whatsapp before you place your order.

You can check your order status and shipment tracking number こちら if you have not registered an account with us. Otherwise, login to your account to check the status of your order under the tab “Order”.

We do not support overseas delivery on this website at this point of time. Please contact us via whatsapp or email to check if your country allows delivery of our products. Overseas order payments will only be through Paypal.

Faulty Product / Returns / Exchanges

Datsumo Labo E+shop does not accept product returns and refunds.

For faulty products, please check below for exchange policy.

Datsumo Labo E+shop offers exchange for faulty products or wrong item within 1 month of purchase. Please submit a ticket with regards to your product you wish to exchange with details.

After the ticket is submitted and approved, exchange can be done directly at our Somerset Branch or you may mail the product back to us at your own cost. Please inform us in advance if you are mailing the product to us.

Shipping Policy

  1. Datsumo Labo E+shop uses Ninjavan and Singpost for our domestic delivery (customers are not able to choose). For overseas delivery, please enquire with us directly via email.
  2. The 1st delivery is free of charge for domestic delivery. Subsequent delivery costs due to customer negligence shall be borne by the customer.
  3. Product will be delivered after 2-3 days of payment confirmation. *delays might occur due to COVID-19 measures currently in place
  4. All of our shipment comes with tracking, which will be updated to the customer when it is shipped out.
  5. After the product has been shipped out, Datsumo Labo E+shop is not responsible for any delays or damages that occur during delivery. Please correspond with the logistic company directly for these matters.

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Privacy Policy: click こちら



Sedona Singapore International Pte Ltd


20th July 2021


#02-31 The Centrepoint, 176 Orchard Road, Singapore 238843


Tominaga Tadahiko